OPC, Inc. is a privately owned company focused on advanced collaborative manufacturing that came into existence on January 7th, 2005. We are managed, operated and controlled solely by our highly qualified, trained and experienced owners. Our team has been involved in managing and operating programs for multinational companies for the past three decades. Our structure is custom tailored to cater to and constantly strive for quality assured product at an optimum cost to the customer.
From the onset of forming OPC, Inc. the vision was to reinvent manufacturing with the sole purpose of providing more companies with the slogan “MADE WITH PRIDE IN AMERICA”. To do this, we had to be cost effective in competing in this globally challenging market. This goal is accomplished every day in the pricing and support structure we provide to our customers that we have acquired. With no tier structure, we cut through the red tape and offer immediate and top level support in all aspects of our customers program, from engineering design for manufacturing support through to optimized, highly cost competitive, lead time reduced machining achieved on state of the art equipment.
A level one machine shop centrally located in the heart of New England, OPC, Inc. contains the resources, equipment, broad experience and leadership team to service highly diversified industries. Focusing on key differentiators, such as design engineering, a fresh new approach to processes, systems and a ‘can do anything’ attitude, OPC, Inc. has acquired business and commitments by strategically aligning itself with OEM’s in a variety of industries, including firearms, electronics, renewable energy systems, automation systems, aerospace, medical, cosmetics and plastic enclosures.
Changes to an order or Cancellations will only be accepted within 72 hours of order placement. After 72 hours a cancellation will only entitled to a maximum of a 50% refund on the cancelled order. Changes to an order after 72 hours will be subject to any additional costs incurred by Optimum to facilitate the changes requested.
Our Privacy Commitment
Neither the Website nor any Offered Services are intended to be used by children under 18 years of age. No one under age 18 is eligible to use the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information about yourself through the Website. If we learn we have collected or received personal information from a person under the age of 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
Information We Collect about You
In General. By visiting the Website or using Offered Services, we may collect personal information about you generally limited to your name and email address or other information that you provide voluntarily. The types of personal information we collect and share depend on the service or interaction that you have with us (see “Personal Information” below for details).
You may visit the Website without identifying who you are or providing any personally identifiable information about yourself – that is information that specifically identifies a particular individual, such as name, address, or phone number. Therefore, unless an individual provides personally identifiable information about himself or herself, an individual using the Website is anonymous to us.
When you visit the Website, the Website captures certain common technical information automatically. This information may include your Internet Protocol (IP) address, browser type and computer operating system, device type, application software, time and date you visit the Website, traffic patterns and usage data such as the pages you access, the address of the third-party website that directed you to our Website, or the third-party website you visit when you leave our Website. Optimum uses this information to understand patterns of site activity, including aggregated user demographics, and to improve the Website so it is more useful to you. Although Optimum does not use or maintain any type of network activity or device information in a manner that identifies you, or that relates to, describes, or is reasonably capable of being associated with or linked to you or your household, some of this information may qualify as “Personal Information” or “Personal Data” under applicable law.
Personal Information. Optimum and certain Authorized Vendors and Sponsors may collect personal information as a result of your interaction with Optimum through the Website (i.e., using the Contact Us feature), or by you choosing to communicate with Optimum or such Authorized Vendors and Sponsors by phone or email to ask a question or report a technical issue. Such communications may also be for other purposes, including, but not limited to:
Location Information. We may collect information about your location when you access or use the Website. We may collect information regarding your general location using your IP address. If you access or use the Website from a mobile device, we may collect more precise geolocation information from your mobile device. This information may be used to customize certain features of the Website and to provide you with location-based services. This information may also be used to send push notifications, which appear on the display of your mobile device in the form of a badge, alert or banner, and allow mobile applications to send information to your mobile device even when the application is not in use.
Use of Information Collected
We offer you certain choices about the information we collect, how we use and share information, and how we communicate with you. When you exercise these choices, in order to help protect your privacy, we may take certain steps to verify your identity, such as confirming your ability to verify your email address and, if applicable, certain account information.
Updating your Personal Information
Please include your name, address, and/or email address when you contact us.
You must describe the information in sufficient detail to allow us to locate that information in our records. We may not fulfill a request to change information if we believe the change would violate the law or a legal requirement or cause the information to be incorrect. Additionally, some residual information may remain in back-ups, cached, archived or other historical databases. We reserve the right to refuse to modify information if we request proof of identity or authority and the appropriate proof of identity or authority is not provided to us. We do not have the ability to modify or remove third-party records.
Personal Information Removal
If you have provided personal information to Optimum you may request that Optimum delete such information. Optimum will delete such information, unless Optimum has a legitimate or lawful purpose to retain it or is otherwise required by law to retain it. You may make your request by emailing our support team at: information@Optimum.com. We may ask you to provide additional information in order to verify your identity before proceeding with your request. Such additional information will be used only for identity verification and for security or fraud-prevention purposes. If such additional information is required and we are unable to contact you with the contact information you have provided, we may be unable to respond to your request. We will work to respond to your request within 45 days from the date of receipt of your request or after we receive all information necessary process the request, as applicable.
We operate secure data networks protected by industry standard firewall and password protection systems, which are periodically reviewed and enhanced. We do not, however, guarantee that unauthorized or inadvertent disclosure will never occur.
The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We encrypt your personally identifiable information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. You acknowledge that there are security and privacy limitations of the Internet beyond our control, that the security, integrity and privacy of any and all information and data exchanged between you and us through the Website or email cannot be guaranteed, and any such information and data may be viewed or tampered with in transit by a third party.
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