Changes to an order or Cancellations will only be accepted within 72 hours of order placement. After 72 hours a cancellation will only entitled to a maximum of a 50% refund on the cancelled order. Changes to an order after 72 hours will be subject to any additional costs incurred by Optimum to facilitate the changes requested.
Shipping rates are calculated based on billing address and appropriate tax rate. We may make local pickup available; you may request this in your cart notes, and we will get back to you as soon as possible.
Refunds and returns will be handled on a case by case basis. Please reach out directly to firstname.lastname@example.org with any questions or comments.